Global Chip Manufacturer Uses Process Mining for Account Receivables Process

A global semiconductor manufacturer had problems with his account receivables process involving multiple customers from different locations. Process mining was employed to identify the root causes. Improvements in working capital, revenue optimization and productivity maximization were the key improvements found which incurred huge savings.

Root Causes & Solutions

• Increase Working Capital

Days Sales Outstanding (DSO) was high. 30% of the payments were delayed. Automating the task of tracking late payments and ensuring the payments happen on time will free up the working capital needed.

• Labor Productivity

Manual activities, such as price changes and invoice cancellations cause the low perfect invoice rate.

• Increase Working Capital

Invoices were underpaid. This was the main root cause. Automatic tracking and information about underpaid

Return on Investment

Process Improvement | $500k Optimization of invoice ingestion process	Process Efficiency | $200k Achieve low DSO and change avoidance
Process Automation | $400k Detecting inaccurate invoices	Working Capital | $500k Elimination of late payments

Know more about how a global paint manufacturer Saves $1 Million by Optimizing its Order To Cash process

Contact us today if you want to increase productivity and improve optimization with process mining along with identifying opportunities for automation.

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